Refund Policy

If an item is missing, we refund that item. If an item is wrong, we refund the order. If the food arrives cold, stale or not as described, we refund it and send the next order free. You do not need to send photographs or fill in a form.

Message us on WhatsApp within two hours of delivery and we will settle it in that conversation. Refunds below ₹500 are processed immediately, without argument. Above that we may ask a question or two, and we will still be quick.

Refunds reach the original payment method in 3–5 working days, which is the bank's timeline rather than ours.

Orders can be cancelled free of charge until the kitchen starts cooking — usually about two minutes after you order. After that we have used the ingredients, so we cannot refund in full.